West London Crematorium
West London Crematorium – Funeral Services and Visitor Information
West London Crematorium stands within Kensal Green Cemetery on Harrow Road. Managed by the General Cemetery Company, it offers funeral services in a traditional chapel, with remembrance gardens nearby for families who wish to return after the funeral.
If you are attending a service, the most useful detail is the entrance: use the West Gate on Harrow Road, opposite Hazel Road, and postcode NW10 5NU for navigation. The cemetery’s postal address covers a much larger site.
A Caring Crematorium Serving West London
The crematorium welcomes families from Kensal Green and the surrounding West and North West London communities.
Its setting combines a working crematorium with the character of historic Kensal Green Cemetery. West London Crematorium opened in 1939 and continues to provide a place for families to gather, say goodbye and remember.
Religious and non-religious ceremonies can reflect the person’s wishes, with your funeral director helping you plan the arrangements.
Location and Surroundings
Postal address:
West London Crematorium
Kensal Green Cemetery
Harrow Road
London
W10 4RA
Visitor navigation postcode: NW10 5NU
Finding the Correct Entrance
Use the West Gate, also known as the Top Gate, rather than the main cemetery office entrance further along Harrow Road.
If arriving by taxi, ask for the West London Crematorium car park opposite the chapels. This helps avoid a drop-off at the wrong end of the cemetery.
Parking and Public Transport
A car park serves the crematorium. If it is full, the operator permits parking on cemetery roads where vehicles can still pass safely.
Kensal Green station is nearby, with Underground and rail connections. From the station, head towards the crematorium’s West Gate entrance.
Allow time to find the chapel before the service, particularly if this is your first visit.
Chapel and Facilities
East Chapel
The East Chapel hosts attended cremation services. Oak pews, wood panelling and an Art Deco marble coffin platform give it a traditional character.
West Chapel
For larger funerals, up to 40 additional guests can watch the East Chapel ceremony on screens in the West Chapel.
The West Chapel also receives coffins for unattended direct cremations. Confirm attendance arrangements when booking.
Music, Webcasting and Accessibility
Obitus music facilities and an organ support personal music choices. Live webcasting includes repeat viewing for 28 days when booked.
Wheelchair access is through the entrance beside the main chapel doors. An accessible toilet, wheelchair and hearing loop are available.
Floral tributes normally remain in the glazed atrium for three days.
Funeral Services and Cremation Fees
Service Length
A standard weekday booking provides 45 minutes, while a double booking allows 90 minutes.
These periods include entering and leaving the chapel. Therefore, agree the ceremony’s running order before deciding how many readings, speakers and musical pieces to include.
Early services at 9am and 9.30am provide a 30-minute appointment for up to 25 mourners.
Published Cremation Charges
The operator’s fee schedule for bookings from 1 April 2026 includes:
| Option | Crematorium fee |
|---|---|
| Standard weekday service – 45 minutes | £960 |
| Double weekday service – 90 minutes | £1,550 |
| Early weekday service – 30 minutes, up to 25 attendees | £470 |
| Unattended direct cremation | £300 |
Direct cremation takes place without a ceremony or attendees, at a time agreed with the crematorium.
Weekend and bank holiday services depend on staff availability and carry higher charges.
These prices cover the crematorium element of the arrangements. Ask your funeral director for a full quotation, including their services, the coffin, transport and any optional extras.
Memorial Gardens and Remembrance Options
Arrangements for Ashes
Families can arrange collection or discuss burial of ashes in the remembrance gardens. A nominated collector should bring identification.
If instructions change, the crematorium requires written authorisation from the applicant.
Choosing a Memorial
The gardens offer several forms of remembrance, including rose dedications, plaques and niches.
Before choosing, discuss the location, dedication period and renewal arrangements with staff. Some memorial types are available only for existing lease renewals, so check availability rather than relying on older brochures.
Book of Remembrance
The Book of Remembrance provides a permanent inscription, with the relevant page displayed on the anniversary date.
Families can also request handwritten copies as remembrance cards or booklets. These offer a personal keepsake for relatives who cannot visit regularly.
Contact Details
West London Crematorium
Kensal Green Cemetery
Harrow Road
London
W10 4RA
For navigation: NW10 5NU, West Gate entrance.
Telephone: 020 8969 0152
Email: enquiries@kensalgreencemetery.com
Office hours: Monday to Friday, 9am–4.30pm. Closed at weekends and on bank holidays.
Gardens and West Gate Opening Hours
| Period | Monday–Saturday | Sunday | Bank holidays |
|---|---|---|---|
| Greenwich Mean Time | 9am–5pm | 10am–5pm | 10am–1.30pm |
| British Summer Time | 9am–6pm | 10am–6pm | 10am–1.30pm |
Seasonal hours change when the clocks change. Leave enough time to return to the gate before closing.
Severe weather can cause temporary closures, so check ahead during strong winds.
Official website:
access the website here:
Frequently Asked Questions
Is West London Crematorium Inside Kensal Green Cemetery?
Yes. It stands within Kensal Green Cemetery on Harrow Road.
For a funeral at the crematorium, use the West Gate opposite Hazel Road and navigation postcode NW10 5NU.
How Long Is a Funeral at West London Crematorium?
Standard bookings allow 45 minutes including entry and departure. Double bookings provide 90 minutes.
The two early weekday appointments allow 30 minutes and a maximum of 25 attendees.
Is There a Public Funeral Service Diary?
An official public online funeral diary could not be verified.
To confirm an upcoming service, check the family’s announcement or contact the funeral director arranging it. Alternatively, call 020 8969 0152 for guidance.
Can I Watch a Funeral Online?
Yes, families can arrange a secure live webcast through their funeral director.
Ask the person organising the funeral for viewing details. Repeat viewing is available for 28 days when the webcast service is booked.
Is There Parking and an Accessible Toilet?
Yes. Parking is available by the crematorium, and the building has wheelchair access and an accessible toilet.
If someone needs help reaching the chapel, contact the office beforehand so staff can advise on the best arrival arrangements.